Q. Are decals easy to apply?
A. Yes, very easy. And all or our products come with step-by-step instructions
to ensure easy application.

Q. On what surfaces can I apply the decal?
A. You can apply our decals to any clean flat surface i.e. walls, windows, doors,
floors, mirrors, bathroom tiles, cars, laptops, fridges, ceilings etc. The possibilities
are endless and our vinyl wall decals are suitable for both exterior and interior use.

Q. What are wall stickers made from?
A. Our wall stickers are made from ultra thin, high grade self-adhesive matt vinyl which
gives the impression that they have been painted directly onto your wall.

Q. What's the difference between wall tattoos, wall stickers, decals, vinyl wall decals?
A. Nothing, they are all the same thing.

Q. I know they are removable but how long will the decals last?
A. The vinyl decals have an average lifespan of + - three years, this is allot higher
when applied indoors. Please Note that extreme humidity or cold can reduce this.

Q. Will they stick to my walls?
A. Up On Design wall decals (stickers) can be applied to any smooth flat or slightly
textured surfaces. Make sure the surface is clean and free from dirt, oil or dust and
is in good condition i.e no chips, splinters or cracks. Painted walls must be painted
well with a primed undercoat and at lease two coats of paint on top.

If you have just re-painted, the old paint must be sanded down and cleaned prior
to being re-painted. If the wall surface is not in a good condition wall stickers may
sometimes lift off paint flecks.

Wall decals are easy to remove and usually don't leave any residue. If there is some
residue left behind simply use a household surface spray and cloth to remove.

Please Note: Up On Design will not take responsibility for any damage. If the wall
decals (stickers) do removed paint flecks you may need to apply some touch up
paint to the area.

Q.  I have just painted my walls, when can I apply my wall decals?
A. We recommend that you wait at least 2-3 weeks before applying wall stickers
to freshly painted walls as the fumes will affect the wall stickers adhesive and they
wont stick. Each decal comes with a free mini decal, please use this to test if your
walls are ready for the wall sticker to be applied.

Please Note: Some paints can reject the wall decal adhesive, like Wash n Wear
and Teflon based paints. Feel free to contact us for a sample if you are not sure...

Q. How can I see how Colour 1 and Colour 2 are applied to the design?
A. You can view the Colour Key by clicking the image to enlarge it. Then click "Next"
at the bottom of the screen. The Colour Key will then display how the colours are
associated with the different parts of the design.

Alternatively you can go straight to the second image by clicking on the small
square below the main image.

Q. Whats the difference between the standard Wall Stickers and the New
Moveable Wall Stickers?
A. Our standard Wall Stickers are matt vinyl and are single use only. And they will
always come with transfer application tape.

Our New Moveable Wall Sticker are a fabric polyester weave with a water based
adhesive. They contain no PVC's and are non-Toxic and more importantly they
are also printed with Non-Toxic pigment inks. The print is then coated with a water
based laminate on top for protection against UV, scuffing and moisture. The moveable
fabric wall stickers can be moved and repositioned many, many times. They are easy
to apply, basic designs are simply peel and stick. While more intricate designs
will also come with transfer application tape.

Q. Do you ship outside Australia?
A. Yes, we do. And we offer a flat rate of $25 for shipping to countries outside of Australia. 
 
Q. Do you offer custom-made wall decals?
A. Yes, just contact us and we will be happy to discuss your requirements including colour,
size and design.